Feel free to use some that we have prepared beforehand.
You can always change, add, or delete the questions later
Most of the popular review sites create an external image of a business in the social world. AirVote is an internal tool. Your customers will use it to tell you in real-time the truth about your services. This helps you fix small issues before they become big and before they show up in Facebook/Google/Yelp as a negative review.
Popular review sites require going to the site, sign-in, and type comments. Reviews and comments are usually visible to everyone including the reviewer’s circle of friends. That’s why statistically only 2 percent of customers submit external reviews. Usually when they are either very happy or very frustrated. In comparison, with the anonymous, one-tap QR smiley scan your customers vote on-the-go and can be honest about their level of satisfaction. Our real life metrics are loud and clear that the customers do vote, and in large numbers – certainly large enough to catch a good or a bad trend.
This is true – those customers will not be able to vote using AirVote. However:
-They will also be less likely to go to popular social review sites and hurt your brand by submitting a bad review. It is a more technically savvy audience who would do that – and they are most likely to know how to scan a QR code
-You do not need 100 people to vote and tell you that your restrooms need cleaning. If you are watching the dashboard daily, just a couple of votes are enough to show the problem or a trend