Your Guest Feedback:
Real-Time Anonymous and Unfiltered

Your Guest Feedback: Real-Time Anonymous and Unfiltered

Place These At Your Hotel’s Public Areas

Place These At Your Hotel’s Public Areas

Benefits:

  • Each response points to exact location
  • Graphical reports flag problem areas
  • Feedback on a live map: compare properties
  • Gives your unhappy guests a comfortable place to vent – away from social media
  • Hands-free deployment and administration

Inside Each Restroom Stall at Your Public Areas


Inside Each Restroom Stall at Your Public Areas

Hotel guests:
  • give feedback
  • see service history
Janitorial team:
  • log services
    (optional)
Hotel guests:
  • give feedback
  • see service history
Janitorial team:
  • log services
    (optional)

Benefits:

  • Placing QR Smileys® inside each stall:
    • guarantees high response volume
    • guarantees specific and helpful responses
  • Showing service history helps manage your guest perceptions: from frustrated 😬 to helpful 👐
  • Service logging is optional and can be turned off

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Do you have any additional questions? Let’s talk!