2022 Passenger satisfaction trends: courtesy of AirVote


As more airports use AirVote QR Smileys™ for passenger feedback, we start seeing interesting passenger satisfaction trends that we are happy to share with you.

The feedback trends are based on thousands of anonymous passenger responses across the US airports that use AirVote to measure real-time customer feedback at various airport locations.

Some of the numbers made us scratch our heads. How about you?

Hopefully, you find it useful.  For those who will be at the upcoming ACI show in Minneapolis in September, our booth# 1326, and we will see you there!




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