How to integrate your AirVote with your CRO Software

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What you get when you integrate your AirVote with CRO

All real-time responses from the users will include the asset information from your CRO system (customer, location, last service job). Here is an example of an alert you would receive if your AirVote and CRO are integrated:


Steps to integrate your AirVote with your CRO Software

You need:

  1. To be a user of CRO Software (https://www.crosoftware.com)
    • Use CRO with serialized assets OR, at a minimum, use CRO for services
  2. Manager-level access to the AirVote system
  3. AirVote-CRO integration enabled by the AirVote team. Email team@air-vote.com to request it.

Steps to follow:

1. ONE-TIME: Place the AirVote QR Sticker


2. Scan any AirVote QR code with your manager device’s camera


3. If you are assigning a serialized asset
* Type CRO Asset # and tap Apply.

That’s it! All future responses from the users will include the asset information from CRO (customer, location, last service job).


4. If you use CRO for services, but your assets are not serialized
* Type in the Job ID from CRO and tap Apply
The system will pull the customer location from CRO and will put it into your Location description field.

That’s it! All future responses from the users will include the asset information from CRO (customer, location, last service job).

Every time a unit is delivered to a new location, you must repeat this step to set the new location.


Questions? Issues? Email team@air-vote.com

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