Use Case: How The Crapper Company Uses AirVote to Track Units and Keeps Customers in the Loop

The Crapper Company is a portable restroom provider based in Utah, operating a fleet of about 200 units with a two-driver team. Their routing and billing happen in Routeware, but owner Kaden Swartz needed more visibility into the restrooms themselves. He wanted to know where each unit was located, when it was last serviced, how customers were experiencing it, and how to give certain customers access to that information.

The Challenge

Kaden was looking for a simple, reliable way to stay on top of his growing fleet. His goals included:

• Seeing all 200 units on a live map
• Allowing his two drivers to log service quickly without paperwork
• Providing certain customers with access to their own units
• Getting notified when a unit is moved
• Establishing a standard, easy-to-manage unit numbering system

The AirVote Solution

In 2025, Kaden decided to go all in with AirVote. He ordered QR decals from a local printing company and began applying them to his units. To make identification simple, he adopted a clean and effective method: he used the last three digits of each AirVote sticker ID as the unit number.
This made unit numbers consistent, easy to track, and perfectly aligned with the AirVote system.

Once the decals were applied, his drivers started scanning the units and logging their services. Immediately, the entire fleet began popping up on the AirVote map, making it much easier to track locations and confirm activity. Customers could scan the QR codes to share their experiences, and Kaden began seeing new Google reviews come in as a result.

The next step was granting map access to a large customer. Kaden uses AirVote’s tagging functionality, which gives his customers access to the unit locations and service records for the units they are renting from Kaden. They can now see exactly where their units were placed, run their own reports, and view proof of service. Customers also started scanning the QR code to notify Kaden when a unit had been moved – something that previously required calls or guesswork. Here is one example:

Features Kaden relies on most:

• Map tracking: All 200 units visible on a live AirVote map
• Driver service logging: Two drivers track service by scanning QR codes
• Simple numbering system: Last three digits of the AirVote ID as the unit number
• Customer access: Customers see their units and generate service reports
• QR communication: Customers scan the code to leave feedback or report unit moves

Results

For Kaden, the biggest value of AirVote is having a simple way to see where every unit is, confirm that it has been serviced, and share that information with customers who expect transparency and reliability.

Benefits realized:

• Accountability: Every service is logged with a QR scan, creating clear proof of service
• Visibility: The 200-unit fleet is fully visible at a glance
• Efficiency: A two-driver team can manage a large fleet with less paperwork
• Customer trust: Customers appreciate access to their units and service history
• Growth in reputation: QR feedback encourages more Google reviews and highlights great service