How to make AirVote remember your device after scanning a QR code
If you have an iPhone
(instructions for version 16 with Safari as a default browser):
π Step 1: Scan the QR Code Properly
- Use built-in Camera app (not a QR app)
- Point it at the QR code
- Tap the browser (usually Safari) link that appears
π± Step 2: Safari Must Be Default
- Go to Settings β Apps β Safari β Default Browser App
- Make sure it says Safari
π± Step 3: Safari Must Open in Non-Private Browsing Mode
- Open Safari
- Tap the tab switch (double square icon)
- If it says βPrivateβ at the bottom, tap it and switch to a regular tab group
π Step 4: Check Safari Settings
- Go to Settings β Apps β Safari, then
Check under βPrivacy & Securityβ:- Prevent Cross-Site Tracking β Off
- Hide IP Address β Trackers Only or Off
- Check under βSettingsβ β Apps β Safari β Advanced:
- Block All Cookies β Off
- JavaScript β On
β Step 5: Turn Off Content Blockers (if installed)
- Go to Settings β Apps β Safari β Extensions
- Turn off any ad or content blockers (like 1Blocker, AdGuard)
π Step 6: Restart & Try Again
- Restart your phone
- Go to Settings β Safari β Clear History and Website Data
- Then scan the QR code again
π‘ Still Not Working?
- Try scanning from another device, just to confirm that the issue is device-specific.
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If you have an Android
(instructions for Android version 13-14 with Chrome as a default browser):
π Step 1: Scan the QR Code Properly
- Use built-in Camera app (not a QR app)
- Point it at the QR code
- Tap the browser link (usually Chrome) that appears
π± Step 2: Chrome Must Be Default
- Go to Settings β Apps β Default apps β Browser app
- Make sure Chrome is selected
π± Step 3: Chrome Must Open in Non-Incognito Browsing Mode
- Open Chrome
- Check if the Chrome window has a dark theme with an Incognito icon (hat and glasses).
- If yes, switch to a regular mode:
- Tap the tab switcher
- Swipe to find non-incognito tabs
- Open the site in a regular tab
π Step 4: Check Website Settings for air-vote.com
- Browse to https://my.air-vote.com β Tap the settings icon to the left of the URL address β Cookies and site data
- If you see a non-zero KB number in the “Stored data”, remove it.
- If you see 0B stored data, it means the device prevents cookies β go to Step 5.
π Step 5: Check Chrome Settings
- Open the Chrome app β Tap the three dots on the top rightβ Settings β Site settings
- Then check the following under Content:
- Third-party cookies β Allowed (donβt block third-party cookies)
- JavaScript β Allowed
- Pop-ups and redirects β Allowed
- On-device site data β Can save
π Step 6: Restart & Try Again
- Restart your phone
- Then scan the QR code again
π‘ Still Not Working?
- Try scanning from another device, just to confirm that the issue is device-specific.
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π Still stuck or have a different setup? Contact us at team@air-vote.com.
Thanks for using AirVote π’π‘π΄
