Patient Feedback:
Real-Time Anonymous and Unfiltered
Patient Feedback: Real-Time Anonymous and Unfiltered
“your business model is genius and much simpler and easier to use than any of the existing patient experience platforms we use in healthcare today.”
Dan, CEO of a national healthcare network
Place These Throughout the Facility
Place These Anywhere at the Facility
Benefits:
- Helps maintain HCAHPS star ratings
- Adds to your current patient survey system
- Anonymous – no privacy or HIPAA issues
- Each response points to exact location
- Graphical reports flag problem areas
- Feedback on a live map: compare facilities
Inside Each Restroom Stall
Inside Each Restroom Stall
Patients:- give feedback
- see service history
Environmental Services:
Patients:- give feedback
- see service history
Environmental Services:
Benefits:
- Placing QR Smileys® inside each stall:
- guarantees high response volume
- guarantees specific and helpful responses
- Showing service history helps manage your customer perceptions: from frustrated 😬 to helpful 👐
- Service logging is optional and can be turned off
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