Corpus Christi, Texas\u2014April 26, 2022\u2014Today, AirVote announced its new generation of service-enabled QR smileys.<\/strong> The same familiar QR smileys can now also serve as a convenient interface for the company employees to log their services.<\/p>\n\n\n\n “It was simply listening to our customers\u2026”, says Vlad Ostremski, one of the AirVote founders and the company’s head of R&D. “Originally, we wanted our QR smileys to be only about user feedback. But we heard a frequent theme in our discussions with our existing and prospective clients: can the teams use the same QR smiley to log their service activities?”<\/p>\n\n\n\n AirVote initially released a separate Service Log product responding to the customers’ needs. It is a QR code to be installed in service areas for the custodial teams to scan and use a simple interface to check off their service activities. But, to enable it, a business would still need to order and install a separate set of QR codes at the service locations.<\/p>\n\n\n\n The current release simplifies the process by adding some “intelligence” to the AirVote QR smileys. When the company employee enters a PIN, the system will recognize that device for the service activities logging. The same QR smiley scanned by another device will gather the user’s feedback as it always does.<\/p>\n\n\n\n “Many companies told us that they want better optics into an anonymous feedback they get, and how it relates to the service quality and scheduling”, adds Vlad. “Putting side-by-side customer feedback and service logs gives the business all it needs to find the root cause of an issue.”<\/p>\n\n\n\n
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